Search




Help/FAQ


Where are my Tracks?

After you have purchased your tracks you will be automatically sent to your "My Purchases" page where you can download your order immediately. If this does not occur, check your email for your login and password and log in to the "My Purchases" section of the Spirit Legend site. For any other technical issues please contact us.




How do I save the purchased tracks to my hard drive?

To save music to your hard drive: click on the "download now" button. A requester will pop up which will allow you to choose a folder on your hard drive to put the file in.




What browsers are supported?

The site supports all web browsers. It has been tested with Internet Explorer, Netscape, Mozilla/ Firefox, Safari and Chrome. It should run equally well on Mac and PC.




What do I do with the music once I download it?

The tracks that you purchase for download are in MP3 format at the highest "CD Transparent" quality (320KBPS). Once you download the MP3s they can be transferred to your IPOD or MP3 player, or imported into your CD burning software where you can burn them to CD.




How do I purchase music tracks?

Step 1: Listen to the demo track and find the music you want to purchase. You can purchase either individual tracks or save money by getting the whole collection.

Step 2: Click the "Add to Cart" button beside each track or collection that you want to purchase. A screen will pop up allowing you to either click "continue shopping" to add more tracks, or "view cart" to purchase the tracks you have selected. If you have not logged in you will be prompted to enter your email address, create a password, and your name. You will then be sent to a secure Paypal page where you can make your payment with a credit card.

Step 3: We will verify your order by sending you a confirmation by email, along with your password for your records. Simply log in to the "My Purchases" section of the web site with the email and password that you used to sign up. Any tracks you have purchased will be ready for download immediately after making your payment. If you prefer to order over the phone call 1-866-HIPTUNES and we will take your credit card order and email you a link to your account.




What is Paypal and is it secure?

Paypal is the largest and most secure method for purchasing digital assets on the web that we could find. It has merged with Ebay and does millions of transactions every day. Their security and encryption is the best there is. We do not record or store credit card information and all security for the transactions are handled by Paypal.




Can I pay by another method?

In addition to Paypal we accept payment by certified check, money order or by credit card (Visa, MC, Amex) over the phone or by fax. We are open 9-5 Eastern Standard Time, Monday to Friday. Check out our contact page for more info.